Shipping

QPMN ships worldwide and offers multiple different shipping methods to meet your needs. We carefully package every package leaving our facility before shipping. We use our own specially designed shipping boxes to ensure your order will not be damaged during transit. Your shipping and handling charges are summarized at checkout and all orders can be tracked via our carriers’ websites.

We’ll do our best to ensure your product arrives on time. However, delivery dates are not guaranteed and depends on the carriers as well, your orders may arrive after the estimated arrival date.

We can deliver your personalized items in any quantity around the globe.

Returns

Every product we sell is fun to play with, long lasting and customizable! Every package leaving our facility is carefully inspected and we guarantee our personalized products to be free of defects and manufacturing errors. If you find any quality issue with your order, please contact us within 10 days and you may return it to us in new unused condition for a full refund or credits. Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect.

Tax & Duty

There will be no import tax and custom duty issues for shipments to US addresses. There will also be no import tax and custom duty issues for shipments to Australia (on orders of up to $850.00 excluding shipping costs), Canada (on orders of up to $18.00 excluding shipping costs), UK (on orders of up to $20.00 excluding shipping costs) and to EU countries (on orders of up to $300.00 excluding shipping costs shipped via standard shipping method). For all other international shipments and conditions, recipients are responsible for any custom duty or taxes imposed by that country, which is collected by the carrier upon delivery, if any. Please check with your local government agency or contact us for more information.