Our Payment info
If there is ever a defect with any of the prints, we will reprint and ship that item at no extra cost. To initiate a replacement, simply send the order number and a picture of the defect to [email protected].
However, please note that we do not accept returns or exchanges for items that were ordered incorrectly, such as the wrong size or color, wrong address, or an incomplete address. Orders sent back to our print centers cannot be resent as they do not have space to store unwanted or returned items. If necessary, you may have the customer send the product to you and issue a refund or place a new order.
Please also note that we do not offer refunds for orders that have been marked as delivered by the tracking carrier. In such cases, customers should contact the local post office or file a claim with the delivery company.
We accept all major credit and debit cards via PayPal.
- Insufficient funds: Please check the funds available in your bank account.
- Withdrawal limit exceeded: You may have reached a daily limit for a single vendor, which could be set up by your card issuer or bank. Contact your bank for further information or retry the following day.
- Card is blocked: Please try again in 30 minutes. If that doesn’t help, contact your bank or try adding a new card.
- Bank declined the transaction: Please contact your bank for more information.
Currently, QPMN only supports USD.